Accessibility Statement

1. Our commitment

Francette, LLC, a Pennsylvania limited liability company doing business as “Ricerca”, is committed to making the website at ricercacredit.com (the “Site”) accessible to as many people as possible, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our target standard, and we work to provide an experience that is perceivable, operable, understandable, and robust for everyone.

2. Conformance status

WCAG defines requirements at three levels: A, AA, and AAA. The Site is partially conformant with WCAG 2.2 Level AA. “Partially conformant” means that some parts of the content do not fully conform to the standard - specifically the limitations listed in §5 below, most of which involve components we do not author. We treat every gap we find as a defect to be fixed rather than a permanent exception.

3. Measures we take

To support accessibility, we strive to build and maintain the Site using practices such as:

• using semantic HTML and a logical heading structure so content is meaningful to assistive technologies;
• supporting keyboard navigation so the Site can be used without a mouse;
• providing visible focus states so keyboard users can see where they are on the page;
• maintaining sufficient color contrast between text and background;
• adding descriptive alternative (alt) text for meaningful images, and marking decorative illustration as decorative so screen readers skip it;
• respecting the prefers-reduced-motion setting - scroll reveals, hover tilts, and other non-essential motion are switched off entirely for visitors who ask for reduced motion, and no content depends on an animation to become readable;
• providing a skip-to-content link so users can bypass repeated navigation; and
• keeping content and navigation readable without JavaScript - progressive enhancements such as the multi-step get-started questionnaire fall back to a single plain form, and reveal animations never hide content when scripts are unavailable.

4. Technical specifications & assessment

Accessibility of the Site relies on the following technologies working with your browser and any assistive technology you use: HTML, CSS, SVG, and JavaScript (for enhancements only). The Site is a static site designed to be compatible with current versions of major browsers and with the screen readers and magnification tools commonly paired with them; we cannot test every browser and assistive-technology combination.

Our assessment approach is self-evaluation. We review pages with automated accessibility checks (including Lighthouse audits), manual keyboard-only navigation, focus-order review, text-zoom testing, and color contrast measurement against the brand palette. We have not commissioned an independent third-party accessibility audit; we would rather say so than imply a level of assurance we do not have.

5. Known limitations

Despite our efforts, some content or features may not yet be fully accessible. Currently known limitations include:

• Third-party components. The anti-spam verification widget on our contact and get-started forms (Cloudflare Turnstile) is rendered by its vendor, and we cannot fully control its markup or behavior. If it presents a barrier, email us and we will take your information directly, by email, with no verification step.
• Data visualizations. Our illustrative charts are built as SVG with text alternatives, but the underlying figures may be easier to consume in the surrounding prose, which always states the key numbers.
• Downloadable and generated documents referenced from the Site may vary in accessibility; we will provide the information in an alternative format on request.
• Our portals are separate applications. The client, CPA-firm, and internal portals linked from our sign-in page are separate products; this statement covers the marketing site. Report a barrier in a portal to the same address below and we will route it to the team that owns it.

We are committed to addressing identified issues and welcome your feedback.

6. Ongoing effort

Digital accessibility is an ongoing effort rather than a one-time task. We review the Site as we update content and add features, and we re-check pages that change. As standards and best practices evolve - and as WCAG itself is revised - we update our approach accordingly.

7. Feedback & how we respond

We welcome your feedback on the accessibility of the Site. If you encounter a barrier, have difficulty accessing any content, or need information provided in an alternative format, please let us know - your reports help us improve. Email [email protected] and, if you can, include the page address and a short description of what happened, plus the browser and assistive technology you were using.

We aim to acknowledge accessibility reports promptly, tell you what we found, and give you a route to the information you were after in the meantime - by email, or in whatever format works better for you - while we work on the underlying fix.

8. About this statement

This statement applies to the website at ricercacredit.com and follows the structure recommended by the W3C for accessibility statements. It was last reviewed and updated on the date shown above, and we revise it whenever our conformance status or known limitations change.